Name:	Nahed Juma Ali	ID:	H00009351
Week:	Week 5 and 6	Date:	4 – 13 December
Organization:	Federal Electricity and Water Authority	Department:	Revenue Department

 

 

Week five and six

 Regarding my tasks for week 5 and 6 I went to Ajman to audit on Water and Electricity application delivery form.

 

Work responsibilities / tasks

 

• Inspection the condition delivery
• Testing the process of connecting water and Electricity
• Checking the forms. ( personal data ) 
• Checking the cost of delivering the water and the Electricity to the houses
• Visit the site and make sure that the electricity loads is adequately to the size of the houses.
•  Make sure the FEWA employees install the meter for the customers and they were not delay.
• Make sure that the customer account is register on the system.

 

 

Used your skills:

ü  Communication skills

ü  Time management skills

ü  Technical and Technology skills

ü  Writing report skills

ü  Calculation skills

 

Problems/ Difficulties:

ü  Customers were complaining because FEWA employees delayed on Connecting electricity and water to the houses  .

How did you solve it?

ü  They were shortage of employees and the Engineer connections resign. I can’t solve this problem but I wrote a short report to the head manager explaining how it well effect badly on the repetition of the company. 

 

Overall feeling

ü  I’m happy and satisfy on my performance. 

Thing you like / thing you don’t like about the job?

I like to do the checking on forms but I hate the side visit.